Dignity at Your Door: The Future Mobile Difference

We are going beyond a standard salon by building a service that brings fully accessible, sensory-adapted care directly to you - in our custom van or in your home. This is our mission: to make expert, dignified care effortlessly accessible. We plan to provide haircuts, washing, and beard trimming in an environment where everyone can truly relax.

Driven by the Impact on Wellbeing

We are driven by a passion for dignity and its direct link to overall wellbeing. We understand that a simple haircut can be the first step toward facing the world, and that the lack of one can impact health appointments and social connection. Our mission is to remove this barrier.

Focused on clients

Your choice, control, and comfort will direct everything we do. You will choose the location: in our van or your home. You will guide the process through video previews and clear communication. Our focus will be on your comfort with adaptable environments and a patient, personalised approach.

Your Voice Will Launch This Service

We are committed to quality in every detail. To move forward and make this planned service a reality, we need your help. The most important step is for you to complete our survey. Your input will directly shape our final design and is essential to securing funding. Please share your experience today to help us begin.

NDIS & Haircare — What you need to know

Territory Trims is a mobile haircare service currently being developed in the Northern Territory. This information is provided to help NDIS participants, families, carers, and support professionals understand how haircare services may interact with NDIS funding. Haircuts and styling are paid for separately. Some support time related to personal care may be eligible under the NDIS, depending on individual plans and circumstances. Always check with your NDIS planner, support coordinator, or plan manager for advice.

What is not covered

• Haircuts, hair styling, colouring, blow-drying, and other cosmetic hair services are generally not funded by the NDIS.
• These services are considered day-to-day living expenses, which the NDIS expects participants to pay for in the same way as the general community.
• This applies whether the service is delivered in a salon, at home, or via a mobile service.
• For this reason, the cost of the haircut itself is always paid for separately and cannot be claimed through NDIS funding.

What may be claimable

• If a person’s disability impacts their ability to manage personal grooming tasks independently, the NDIS may fund support time under personal care supports.
• Personal care supports are funded supports that assist with daily living tasks where a disability affects independence.
• Examples of support time that may be eligible include assistance with preparation, washing or drying hair, positioning, communication support, or safety-related assistance during a haircare visit.
• Eligibility depends on the individual’s NDIS goals, plan funding, and personal circumstances.

How Territory Trims fits in

• Territory Trims is being developed as a professional haircare service only.
• The haircut service itself will be paid for directly by the client.
• Any disability-related support required during a visit is usually provided by the participant’s existing support worker or support provider, not by Territory Trims.
• Territory Trims does not approve NDIS funding, submit claims, or guarantee eligibility. Funding decisions are made by the NDIA and may differ depending on whether a plan is self-managed, plan-managed, or NDIA-managed.

What to do next

• Confirm with your NDIS planner, support coordinator, or plan manager what support time may be claimable for you.
• Understand that claiming processes may differ depending on how your NDIS plan is managed.
• Territory Trims will be available to anyone, regardless of NDIS participation.
• As the service is still in development, we welcome feedback from individuals, families, carers, and professionals to help shape how it operates.

Shape the Future of Hair Care in the NT

Territory Trims will be a fully accessible mobile service, but we need your voice to make it right. Tell us what makes getting a haircut challenging and what would make it easier. Together, we can create a vital new resource for our community.

Who can use Territory Trims?

We are creating a mobile, sensory-adapted haircare service for people with disability, seniors, and anyone who experiences barriers in traditional salons. Our goal is to provide a calm, supportive, and personalised experience at home or in an accessible environment.

Will appointments be claimable on NDIS?

Once operational, personal care support like hair washing, drying, and hands-on grooming will be able to be billed through NDIS if your plan includes the relevant funding. Haircuts themselves will remain a private fee. We will provide clear, itemised invoices for plan managers and participants, and consent will always be obtained before claiming NDIS funding.

How will booking work?

When we launch, bookings will be available via phone, email, or online for free, no-obligation meet & greets. Clients will be able to advise us of mobility, sensory, or equipment requirements in advance so we can prepare each session for maximum comfort and safety.

Will home visits and sensory-focused sessions be available?

Yes. We are designing our service to include home visits and sessions in a specially adapted sensory environment. Our team will work with clients to schedule the right type of session and accommodate any supports or equipment needs.

What can clients expect during a session?

Each appointment will follow a predictable, step-by-step routine, adapted to the client’s pace. Breaks, sensory supports, and calm techniques will be provided. Our aim is a safe, positive, and confidence-building experience.

Who will deliver the service?

The team will be dual-qualified in professional hairdressing and disability support. Staff will be trained in trauma-aware communication, sensory needs, and mobility support. Every visit will be delivered with patience, respect, and professional skill.

Will clients be able to request specific haircare products or styles?

Yes! Once operational, we will adapt sessions to each client’s preferences while maintaining safety and sensory comfort. Requirements can be advised at booking so we can tailor each session.

Where in the Northern Territory will Territory Trims operate?

Territory Trims is launching in Darwin, with plans to expand to Katherine and Alice Springs as the service grows. Community feedback will help shape scheduling, accessibility, and how we deliver services in each location.

Contact us

Partner with Us

Do you know a business that might want to sponsor Territory Trims, or aligns with our values of accessibility and inclusion? Reach out today and be part of making the NT’s first fully accessible haircare service a reality.

Contact

0486 161 286

Admin@territorytogether.com.au

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